Shipping / Return Policy

Return & Shipping Policy

At ItGirl Inc., we are committed to delivering high-quality products and a seamless shopping experience. Due to the nature of our beauty and body care items, all sales are final. For hygiene and safety reasons, we do not accept returns or exchanges on any opened or used products.

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at itgirlincorporated@outlook.com with your order number and clear photos of the issue. We will gladly review your case and work to provide a replacement or appropriate resolution.

All orders are processed within 2–5 business days. Once shipped, you will receive a tracking number via email. Shipping times may vary depending on your location, but typically range from 3–7 business days. Please note that ItGirl Inc. is not responsible for delays caused by carriers, lost or stolen packages, or incorrect shipping information provided at checkout.

By placing an order with ItGirl Inc., you agree to the terms outlined above. Thank you for trusting us to be part of your self-care and confidence journey. 💕